About
What make us different
Sathya Enterprises is privileged to have on its rolls staff with over 20 years of experience in the local and international markets who are also well -known within the Indian Community. Its motto ” A POOL OF UNIQUE COLLECTIONS ” signifies unique collections which it has, to suit all categories of customers. The staff are known for their pleasing service to customers who, in turn, come repeatedly to their Establishment all round the year and through a lifetime. Its customer service is so sincere that this alone is sufficient as a word -of -mouth marketing tool to attract new customers and retain existing ones.
Any person visiting it for the first time will surely visit it again and again. The staff, who number over 100 ,give personalised and speedy service. The backup of qualified goldsmiths ensures professional in-house maintenance services. Most of such small services are provided free of cost to customers. Strict quality control measures enable the production of high quality jewellery. The procurements are always carried out by our experienced staff and the Managing Director which ensure top -class quality with unique designs.
Since we have always believed that ‘the customer is always right ‘ , we make quick decisions to satisfy them completely
Customer Service
SE gives top priority to Customer Service.
Our professionally -trained goldsmiths are equipped to provide quick service for routine maintenance of jewellery, repairs, cleaning and doing small alterations which our local competitors do not undertake.
Hand -picked Senior staff members numbering 15 can help you shop quickly even during peak business hours ensuring personal care which is their hallmark to render excellent service according to the tastes and preferences of customers.
To underline our emphasis on good customer service we are open throughout the year as per specified timings without any break.We also do not charge extra for any maintenance excluding the cost of additional gold which may be used for minor maintenance work.
Tailor Made For Order
SE operates a professionally qualified goldsmith workshop and hence any tailor made orders can be made as per the customer requirements to the best of its quality, taste and style. Any order can be delivered as and when required as per the customer choice without any time limit due to its own workshop.
Some of the special orders like the wedding Thallis, mugappu, erattai pattai chains, etc are unique which are available crafted in the workshop and any further designs can also be made.
“It's good to start early when buying jewelry pieces. Aside from being investments, they are classic, they are timeless, and they are something that you pass on - it's a memory, it's an heirloom.”
